Pockit Self Storage may find it necessary to periodically update our Terms and Conditions to keep up with the ever-changing nature of the internet. Because of this Pockit Self Storage highly recommends that users of this website check periodically for updates to these Terms and Conditions.
Pockit Self Storage only collects personal information through this website, information provided in-person, over the phone or in any other fashion. Personal information can include, but is not limited to, name, address, telephone number, email address, personal identification, and credit card information.
Pockit Self Storage collects personally identifiable information provided in-person, over the phone, by email, through our website or in another fashion. Pockit Self Storage may collect information from individual potential tenants who complete a reservation or indicated interest in becoming a future tenant at a storage facility. Pockit Self Storage may collect personally identifiable information if an individual subscribes to reputation management services or information posted publicly on social media.
Pockit Self Storage may use personally identifiable information to assist us in delivering our services, reports or information as requested.
We use information to:
To conduct our business;
To respond to inquiries regarding reserving storage units;
To enable tenants to use our online services;
To offer Pockit Self Storage specials and discounts;
To develop new services
Pockit Self Storage and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever a customer interact with us through their computer or search terms, and IP-based geographic location, helps us recognize potential customers, customize the website experience and make our marketing messages more relevant. This includes Pockit Self Storage’s content presented on another website or mobile application.
Technologies such as: cookies, beacons, tags and scripts are used by Pockit Self Storage and our marketing partners, affiliates, or analytics or service providers, such as but not limited to, call tracking platforms. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to identify customer status, test segmentation, and referral source. Users can control the use of cookies at the individual browser level. If cookies are rejected, individuals may still use our site, but some features or areas of our site may have limited functionality.
This information, which includes, but is not limited to, the pages visited on our site or mobile application, which web address previously visited, the type of browser/device/hardware used, purchase information and checkout process.
Pockit Self Storage utilizes third party analytics tools such as Google Analytics to collect non-personally identifiable information using cookies. Certain types of information, such as geo location, device type, online website behavior, demographic data & purchase history is collected and aggregated across Pockit Self Storage website for analysis and marketing initiatives.
Pockit Self Storage employs remarketing by way of Adwords and Google Analytics to display relevant ads to users who have previously visited the website. Pockit Self Storage may use previous session information to display advertisements on the website and Google may set a cookie and serve ads on third party websites on the Google Display Network. Third parties such as Google may display ads on websites across the internet. Aggregated user data may be utilized to create remarketing and/or retargeting lists or groups of users with similar onsite behaviors or demographics.
Pockit Self Storage also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Pockit Self Storage does not use interest-based advertising campaigns that collect personally identifiable information. Users may learn more about Google Analytics by visiting the Google Privacy and Terms page at http://www.google.com/policies/.
Pockit Self Storage may collect, use, and disclose non-personally identifiable information. Such data is not protected under privacy legislation. For example, the website may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer our website, track users’ movement, and gather broad demographic information for aggregate use. We may share non-personally identifiable information, including anonymized data derived from personally identifiable information collected by Pockit Self Storage with third parties.
We employ third party contractors to perform functions on our behalf, which may include assisting us in processing information. We share personally identifiable information with such contractors to assist us in using the data for the purposes outlined in this Privacy Policy. Such third-party contractors include but are not limited to, payment processors, client relationship management systems, collections agencies, and data storage facilities.
We will not sell, rent, or license personally identifiable information with any third party.
Please take the time to review our Privacy Policy including contact information for the Privacy Officer.
By "opting in" to or using a Text Message Service (as defined below) provided by Pockit Self Storage LP., you accept these Terms & Conditions. This section forms part of the overall Terms and Conditions governing your use of our services and website.
This agreement is between you and Pockit Self Storage LP., or one of its affiliates. All references to “Pockit Self Storage,” “we,” “our,” or “us” refer to Pockit Self Storage LP, 1088 - 550 Burrard Street, Vancouver, BC V6C 2B5.
Definitions
“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
“Text Message Service” includes any arrangement by which we send one or more SMS, MMS, or other types of messages to your mobile device.
Consent to Text Messaging
By providing your mobile phone number to Pockit Self Storage, whether through our website, in person, by phone, or any other means, you are providing express written consent to receive text messages from us and our employees. These may include:
Facility updates, gate codes, and account notices
Reservation and rental confirmations
Payment reminders
Service announcements and alerts
Promotional or marketing content related to Pockit Self Storage
Two-way communication initiated by our team in relation to your account or inquiry
By consenting to receive text messages, you also agree to these Text Messaging Terms of Use, our Terms & Conditions, and our Privacy Policy, all of which are incorporated by reference.
E-SIGN Disclosure
You agree that we may use an electronic record to document your agreement to receive text messages. You may withdraw your consent to the use of electronic records by replying “STOP” to any message or by contacting Customer Service directly.
Privacy & Use of Information
We respect your privacy. We use information collected through the Text Message Service only for delivering your mobile messages and responding to you. This may include sharing information with vendors or service providers (e.g., SMS platform providers, telecom carriers) strictly to facilitate message delivery.
We do not share, sell, or license opt-in data or personal information collected for text messaging to any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared, sold, or transferred to any third party under any circumstances, except as required by law or to protect Pockit Self Storage’s rights.
These text messaging-specific policies supplement our general Privacy Policy.
Message Frequency
The number of text messages you receive may vary depending on your interaction with Pockit Self Storage. While most users can expect limited frequency (e.g., up to four marketing messages per month), operational communications (e.g., account, facility, or billing-related messages) may be more frequent based on need.
Message and Data Rates
Pockit Self Storage does not charge you for sending or receiving text messages. However, message and data rates may apply from your wireless carrier. You are solely responsible for any fees imposed by your mobile service provider.
Opting Out of Text Messages
You may opt out of receiving text messages at any time by replying with one of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Upon receipt of your opt-out request, you may receive a final confirmation message.
Please note: Because this is a person-to-person conversational messaging service, opt-outs apply only to the conversation thread in which they were submitted. If you have engaged with more than one Pockit Self Storage representative or facility phone number, you may need to repeat the opt-out process per thread.
Help Requests
To receive assistance with the text message service, reply HELP to any message or contact our Customer Service team at info@pockitselfstorage.com.
This section may be updated from time to time. Continued use of the text messaging service after changes to these terms constitutes your agreement to the revised terms. Please review periodically for updates.
For convenience, this website provides links to third-party sites. We make no representations about any other websites that may be accessed from this website. Access any such third-party sites is at the sole risk of the user. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from their use. Pockit Self Storage’s Terms and Conditions does not apply to third party websites. Users are subject to any terms and conditions of such third-party sites. Please review the Privacy Policy of every site individually.
Pockit Self Storage takes reasonable and appropriate steps to ensure the security of the information that has been provided to us. The information you provide to access your account and make bill payments or purchases is protected using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology.
Pockit Self Storage makes this website, including all information, documents, content, materials, software and services available publicly subject to the terms and conditions set forth in this legal agreement. By accessing, browsing and/or using the website, users acknowledge that they have read, understand and agree to be bound by the terms of use and to comply with all applicable laws and regulations. Pockit Self Storage reserves the right to change the terms of use from time to time at its sole discretion. The use of the website will be subject to the most current version of the terms of use posted on the Site. Users are responsible for periodically visiting these terms of use from time to time to review the then current terms of use. If users do not agree to the terms of use, they should not use the website.
The user warrant and agree that the use of the website and any user activity shall not:
In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights or that otherwise may conflict with provincial or federal privacy legislation.
In any manner violate the terms of use of any third-party website that is linked to the website, including but not limited to, any third-party social media website.
Include in any communication through this website any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in company’s sole discretion.
Involve, provide, or contribute any false, inaccurate, or misleading information.
Impersonate or attempt to impersonate Pockit Self Storage, an employee of Pockit Self Storage, another user, or any other person or entity. Give the impression that they originate from or are endorsed by us or any other person or entity.
Encourage any other conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm Pockit Self Storage or users of the website.
Pockit Self Storage may alter, suspend, or discontinue this website at any time and for any reason, without prior notice. The website may become unavailable due to maintenance or malfunction of computer equipment or other reasons. Pockit Self Storage shall not be liable for any termination or cancellation of access to, or use of, the website.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation, photographs, text, underlying source code, graphic images and arrangement thereof, and all other materials) are owned by Pockit Self Storage or our licensors and/or Agents. ALL RIGHTS RESERVED. Permission is granted to copy and to print in hard copy sections of this website for the sole purpose of reserving or renting a storage unit, contacting our locations for additional information, or as a tool to inform a purchasing decision. Any other use of this website, including reproduction and use in any website or inclusion in any public or private electronic retrieval system or service, without the prior written permission of Pockit Self Storage is strictly prohibited.
The use of this Website and any purchase or order made on this website of any products will be governed and construed in accordance with the laws of the Province of British Columbia and will be deemed to have occurred in British Columbia. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the courts of the Province of British Columbia.
Pockit Self Storage may make changes to this website, including without limitation, the prices and descriptions of any listed products at any time, without notice. The information on this website may be out of date.
The Site could include technical or other mistakes, inaccuracies or typographical errors. Pockit Self Storage assumes no responsibility for errors or omissions in the website. References to other sites, services and products are provided "as is" without warranty of any kind, either express or implied.
In no event shall Pockit Self Storage or its suppliers have any liability to anyone or any entity for any indirect, incidental, special, or consequential damages whatsoever, including, but not limited to, loss of revenue or profit, lost or damaged data or other commercial or economic loss, even if Pockit Self Storage has been advised of the possibility of such damages or they are foreseeable. Pockit Self Storage is not responsible for claims by a third party. In no event shall Pockit Self Storage's (or its suppliers or licensors) maximum aggregate liability for damages, losses and causes of action, whether in contract, tort, (including, but not limited to, negligence) or otherwise exceed $1. The limitations in this section shall apply whether or not the alleged breach or default is a breach of a fundamental condition or term or a fundamental breach. Some provinces/countries do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply.
By using this Site, users agree to indemnify, defend and hold harmless Pockit Self Storage and its affiliates, partners, third party content providers and licensors and each of their respective directors, officers,
employees and agents from and against any and all claims, actions, suits, proceedings, judgments, damages, losses, liabilities, costs and expenses (including, without limitation, reasonable attorneys' fees and related reasonable costs) arising directly or indirectly out of or in connection with (a) user breach of these terms of use, (b) any content uploaded, posted or transmitted by the user on or through the website, and/or (c) user activities in connection with the website.
