Pockit Self Storage may update these Terms & Conditions from time to time to reflect changes in technology, regulations, and business practices. We encourage all users to review this page regularly to stay informed of the most current version.
Pockit Self Storage collects personal information through our website, by phone, in person, via email, and through other communication channels. Personal information may include—but is not limited to—your name, address, phone number, email address, identification details, and payment information.
We may also collect information from individuals who:
Submit an online reservation
Express interest in becoming a tenant
Subscribe to service updates or reputation-management communications
Post publicly on social media platforms
We use personal information to operate our business and deliver services, including:
Responding to inquiries and reservation requests
Supporting online account access and tenant services
Providing promotional offers, discounts, and facility updates
Developing or improving services and customer experience
Personal information is used solely for purposes related to your interaction with Pockit Self Storage.
Pockit Self Storage and our service providers use cookies, web beacons, tags, and similar technologies to enhance user experience and support marketing efforts. These tools help us:
Recognize returning visitors
Analyze traffic and website behaviour
Track referral sources
Support segmentation and A/B testing
Provide more relevant marketing messages
Data collected may include pages visited, device and browser type, search queries, geographic location based on IP, previous referring sites, and purchase or checkout activity.
Users may disable cookies through their browser settings, but some site features may not function properly.
We use third-party analytics tools such as Google Analytics to collect aggregated, non-personally identifiable data. This may include:
Device type
Geographic region
On-site behaviour
Demographic insights
Purchase history
Pockit Self Storage also uses Google Ads remarketing to display relevant ads to users who have previously visited our site. Advertising partners, such as Google, may use cookies to deliver ads across websites within the Google Display Network.
We do not use interest-based advertising to collect personally identifiable information.
To learn more about how Google processes data, visit Privacy & Terms
We may collect and analyze aggregated data that does not identify individuals. Examples include:
Total website traffic
Page-level analytics
Browser or device types
IP ranges
Referral sources
This information may be used to improve website functionality, monitor performance, and understand customer trends. Aggregated or anonymized data may be shared with third parties.
We may share personal information with trusted third-party contractors who assist with:
Payment processing
Customer relationship management
Collections activities
Data storage
Operational support
We do not sell, rent, or license personal information to third parties.
Please review our Privacy Policy for additional details.
Consent to Text Messaging
By providing your mobile number—whether online, in person, or by phone—you give Pockit Self Storage express written consent to send SMS or MMS messages, including:
Facility updates and gate access information
Reservation and rental confirmations
Billing and payment reminders
Service alerts
Promotional messages
Two-way communication related to your account
These Text Messaging Terms of Use form part of our overall Terms & Conditions and incorporate our Privacy Policy
E-SIGN Disclosure
Your agreement to receive text messages may be documented electronically. You may withdraw consent at any time by replying STOP or by contacting Customer Service.
Privacy & Information Use
Information collected through text messaging is used only for communication purposes. Mobile opt-in data is never sold or shared with third parties.
Message Frequency and Fees
The number of messages you receive depends on how you interact with Pockit Self Storage. Standard carrier messaging and data rates may apply.
Opting Out
You may opt out at any time by replying:
STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
Because communication may occur through multiple facility lines or staff members, you may need to opt out separately in each message thread.
Support
For help, reply HELP or contact us at: info@pockitselfstorage.com.
For convenience, this website may include links to external websites. Pockit Self Storage:
Does not control third-party sites
Is not responsible for their content, policies, or security
Makes no warranties regarding external websites
Users should review the Terms & Conditions and Privacy Policies of all linked sites independently.
We take reasonable steps to protect personal information using industry-standard technologies such as SSL encryption. While we strive to safeguard data, no online system can guarantee complete security.
By using this website, users agree not to:
Violate any local, provincial, federal, or international law
Upload or transmit harmful, obscene, defamatory, discriminatory, or otherwise inappropriate material
Share false, misleading, or fraudulent information
Impersonate Pockit Self Storage, our employees, or any other individual
Engage in conduct that restricts or harms other users or the company
Violate the Terms of any linked third-party site
Continued use of the website indicates acceptance of the most current Terms & Conditions.
Pockit Self Storage may modify, suspend, or discontinue the website at any time without notice. We are not responsible for any service interruptions, maintenance downtime, or technical issues that may affect access.
All content on this website—including text, graphics, images, source code, and layout—is owned by Pockit Self Storage or its licensors.
All rights reserved.
You may print or copy website content only for:
Reserving or renting a storage unit
Contacting a facility
Supporting a purchasing decision
Any other use is strictly prohibited without written permission.
These Terms & Conditions are governed by the laws of the Province of British Columbia. Any disputes shall be resolved under the exclusive jurisdiction of BC courts.
Content on this website may change without notice and may contain errors or outdated information. All content is provided “as is” without warranties of any kind.
To the fullest extent permitted by law:
Pockit Self Storage is not liable for indirect, incidental, special, or consequential damages
Maximum liability for any claim is limited to $1
Some jurisdictions may not allow certain exclusions, so these limitations may not apply to all users.
By using this site, you agree to indemnify and hold harmless Pockit Self Storage and its affiliates, directors, officers, employees, agents, and content providers from any claims arising from:
Your breach of these Terms
Content you submit
Your use of the website
