Full Human Resources Lifecycle Management:

·         Staff Hiring: Recruitment of all management and support staff, ensuring that you have the right team in place to deliver exceptional service.

·         Staff Training: Comprehensive training programs cover customer service, sales techniques, operating systems, and call center operations, empowering your team to excel.

·         Staffing Schedules & Payroll Management: Management of staff schedules and payroll, ensuring your operations run smoothly and efficiently.

·         Performance Assessment: Regular evaluations help us maintain high standards and motivate staff for continual improvement.

·         Experienced Management Team: Seasoned professionals bring a wealth of experience to ensure exceptional management and operational excellence.

Site Audits: Thorough site audits to identify areas for improvement and implement actionable strategies.

WorkSafe & HR Management: Management of compliance with safety regulations and oversee HR functions to create a safe and supportive work environment.

Maximizing Site Revenue:

·         Top-Line Revenue Focus: Prioritize strategies that enhance property value and net operating income (NOI).

·         Dynamic Unit Pricing: Utilization of market demand and competitive analysis to optimize pricing strategies, ensuring maximum occupancy and revenue.

·         Strategic Product Pricing: Pricing strategies that encompass value, popular, and premium unit options, tailored to attract diverse customer segments.

·         Promotional Campaigns & Rental Incentives: Development of attractive promotions to boost occupancy and drive additional revenue.

·         Diverse Retail Products: A wide range of Pockit-branded and generic retail products to enhance the customer experience.

·         Tenant Content Insurance Plans: Implementation of tenant insurance options to protect customers’ belongings, enhancing your service offerings without direct sales.

·         Fee & Collection Management: Efficient management of fees and collections ensuring timely payments and minimizes outstanding balances.

Onsite Truck Rentals: Where applicable, the facilitation of onsite truck rentals to provide added convenience for your customers.

·         Full Building Maintenance Management: Oversee both interior and exterior maintenance of all site equipment and service contracts to keep your facility in peak condition.

·         Retail Office & Sales Areas: Ensure your retail and sales spaces are well-maintained and inviting to customers.

·         Security & Surveillance Systems: Implementation and management of top-notch security, access control, and video surveillance systems to safeguard your property.

·         Capital Expenditure Projects: Management of all capital projects and building improvements, ensuring they are completed on time and within budget.

·         Vendor Selection & Management: Established relationships with trusted service providers allowing us to negotiate favorable terms and streamline vendor management.

·         Cost Efficiencies: Access economies of scale through our established vendor relationships, ensuring you receive the best value for services.

·         Full Cycle Delinquent Tenant Management: Efficient management of delinquent accounts, from notifications to resolutions.

·         Collection of Late & Lien Fees: Manage the collection of overdue fees while maintaining compliance with provincial regulations.

·         Monthly Auction Scheduling: Scheduling and management of monthly auctions in accordance with local regulations, ensuring compliance and maximizing recovery.

Comprehensive Marketing Solutions:

·         Marketing Plans & Budgets: Develop tailored marketing plans and budgets to effectively reach your target audience.

·         Website Development: Assistance implementing user-friendly websites with 24/7 online rental and payment capabilities.

·         SEO & SEM Management: Enhance your online presence with targeted SEO and SEM strategies to attract more customers.

·         Lead Generation Tracking: Track all lead generation and rental conversions to measure the effectiveness of our marketing efforts.

·         Branding & Signage: Design impactful building signage and branding strategies to enhance visibility.

·         Community Marketing & Partnerships: Engage in community marketing campaigns and establish strategic partnerships to broaden your reach.

·         Call Centre: Implementation of call centre systems to maximize lead opportunities and ensures prompt customer support.

·         Social Media & Review Management: Manage your presence on social media and review platforms, helping to maintain a positive brand image.

·         Established Brand Recognition: Leverage the trusted reputation of Pockit from day one, ensuring instant credibility in the market.

At Pockit Self Storage, we provide essential development support services to help you launch and manage your self-storage facility effectively. Our team is dedicated to guiding you through every stage of development, ensuring a successful launch and sustainable operations.

·         Site Selection and Feasibility Study Reviews: Expert assistance in identifying the best locations for your self-storage facility. We conduct thorough feasibility studies to evaluate market conditions, competitive landscape, and potential demand, ensuring your site choice aligns with your business goals.

·         Design and Construction Plan Consultation: Consultation services on design and construction plans, helping you create a facility that meets operational needs and enhances customer experience. Our team provides insights on layout optimization, space utilization, and compliance with local regulations.

·         Pre-Opening Planning: Comprehensive pre-opening plans that cover marketing strategies, staffing, and operational protocols. This proactive approach helps you hit the ground running and attract customers from day one.

·         Operational Infrastructure Setup: Establishment of the operational infrastructure needed for your facility, including technology integration, inventory management systems, and customer service protocols. Our goal is to create a seamless operation that maximizes efficiency and enhances customer satisfaction.

·         Build Consulting: Throughout the construction phase, our team provides ongoing consulting support to address potential challenges and make recommendations to maximize operational feasibility upon completion.